Inventure provides a broad range of services to meet the technology
requirements of its customers which include supporting the technology
platforms and applications for VanCity and Citizens Bank of Canada.
The core services that Inventure provides to its customers include:
Management Services
·
Account Management
· Service Level Management
· Capacity Management
· Security Management
· Disaster Planning & IT service Continuity Management
· Inventory Management (hardware, software and other technical components)
Project Services
·
Strategy and Planning
· Project Direction
· Project Delivery
Maintenance and Support Services
·
Configuration Management
· Incident Management
· Problem Management
· Change Management
· Release Management
· Quality Assurance
· Help Desk and Support
Operations Services
·
Maintain and Deliver Standard Operating Procedures
· System Performance Monitoring
· System Availability Management and Escalation Procedures
Inventure
has developed extensive experience and skills in the areas of:
·
Internet Banking
· Credit and bill payment processing
· POS / ABM
· Documentation and mailing services
· Host banking systems and operations
· Loan and financial services delivery
· Human resource and payroll system delivery
· Call centre technology and development
· Development of LAN / WAN, dial in, intranet, and telephony services
· Disaster recovery management
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